Acceptable Use Policy
What is this document?
In order to ensure the integrity, security, and reliability of the Fixed Wireless Internet Service, Interconnect Wireless Corp (IWC) has implemented this Acceptable Use Policy (AUP). This AUP applies along with the Terms of Service, Privacy Policy and Open Internet Disclosures, to specify use restrictions and requirements applicable to users of the Service. The Subscriber recognizes and agrees that the current version of the AUP maintained by IWC is posted on the company website and will supersede all previous versions of this document and that Subscriber’s continued use of IWC’s Internet service will constitute Subscriber’s acceptance of this policy as it may be amended.
By using the Service, the Subscriber agrees to abide by, and require each user of the Service to abide by, the terms of this AUP and associated Terms of Service. Any user who does not agree to be bound by these terms must immediately cease use of the Service and notify IWC to terminate the account. Failure to notify will constitute continued agreement.
Use
The Service is designed for personal and family use (residential use only) within a single household. Subscriber agrees that only Subscriber and Subscriber’s authorized guests in the same household will use the Service. Subscriber is responsible for any misuse of the Service that occurs through Subscriber’s account, whether by a member of Subscriber’s household or an authorized or unauthorized third-party. Subscriber will not use, or enable others to use, the Service to operate any type of business or commercial enterprise, including, but not limited to, IP address translation or similar facilities intended to provide additional access, as further set forth in Section 2(k) hereof. Subscriber will not resell or redistribute, or enable others to resell or redistribute, access to the Service in any manner, including, but not limited to, through the use of wireless technology. IWC reserves the right at its sole discretion to immediately suspend, terminate, or restrict use of the Service without notice if such use violates the AUP or the Terms of Service, is objectionable or unlawful, or interferes with IWC’s systems, or Internet Network, the Internet, or others’ use of the Service.
No Illegal or Fraudulent Use
The Service may be used only for lawful purposes. Subscriber will not use or allow others to use the service in any manner that is in violation of any applicable federal, state, local or international laws or regulations or to promote, engage in, or enable illegal activity or conduct that violates or infringes upon the rights of any person. Transmission or distribution of any material in violation of any applicable law or regulation is prohibited. This includes, without limitation, material protected by copyright, trademark, trade secret, or other intellectual property right used without proper authorization, and material that is obscene, illegal, defamatory, constitutes an illegal threat, or violates export control laws. Furthermore, use of the Service to impersonate a person or entity is not permitted.
Prohibited Activities
Any activity or use of the Service which violates system or network security or integrity are prohibited and may result in criminal and civil liability. Such violations include, without limitation, the following:
a. Unauthorized access to or use of data, systems, or networks, including any attempt to probe, scan, or test the vulnerability of a system or network, or to breach security or authentication measures without express authorization of the owner of the system or network.
b. Unauthorized monitoring of data or traffic on any network or system without express authorization of the owner or network;
c. Interference with Internet service to any user, host, or network, including but not limited to: mail bombing, flooding, or denial of service attacks.
d. Forging the header of any transmitted information packet, email, or Usenet posting;
e. Modifying or tampering with any hardware, software, or configuration provided by IWC including but not limited to: receivers, routers, and/or switches configuration files.
f. Reselling or otherwise redistributing the Service.
g. Disrupting, degrading or otherwise adversely affecting the network or computer equipment owned by IWC or other IWC subscribers.
h. Transmit unsolicited bulk or commercial messages commonly known as “spam.”
i. Assuming or assigning an IP address that was not allocated to the user by IWC or its network.
j. Either of the following activities by a Subscriber using dedicated machines (also known as “machines” or “dedicated servers”) or virtual dedicated servers (also known as “VDS”, “VPS”, “virtual machines”, and/or “virtual servers”): (i) running a tunnel or proxy to a server at another host or (ii) hosting, storing, proxy, or use of a network testing utility or denial of service (DoS/DDoS) tool in any capacity.
k. Because the Service is for residential use only, any use of the service for non-residential purposes is not permitted and may result in reduction in service, suspension, or termination at the sole discretion of IWC, provided that use of the Service by a subscriber (i) in a “work-from-home” capacity and otherwise in accordance with this AUP and the Terms of Service or (ii) in conjunction with or to enable use of a commercial Service or product provided and specifically authorized by IWC or its affiliates, is permitted in accordance with the terms applicable to such Service or product. Prohibited non-residential purposes include, without limitation, the following:
l. Running any type of server on the system that is not consistent with personal, residential use. This includes but is not limited to FTP, IRC, SMTP, POP, HTTP, SOCS, SQUID, NTP, DNS or any multi-user forums.
m. Distributing in any way information, software or other material obtained through the service or otherwise that is protected by copyright or other proprietary right, without obtaining any required permission of the owner.
n. IP address translation or similar facilities intended to provide additional access.
Security/Abuse of Resources
User is solely responsible for the security of any device connected to the Service, including any data stored on that device. Users shall take all necessary steps to avoid actions that result in the abuse of a resource on their network. Examples of abuse of resources include without limitation: open news servers, open SMTP servers, unsecure wireless routers, and unsecure proxy servers. In the instance when the Subscriber is using a wireless router, IWC requires that any wireless network be secure and encrypted. Open, unencrypted wireless networks are strictly prohibited.
Should an issue arise, Subscriber is required to address the problem in a timely fashion. Failure to address an issue after notification will be considered a violation of this AUP.
Network Management
IWC uses a variety of reasonable network management tools and practices consistent with industry standards. In the event the periods of congestion necessitate such management, IWC has available the following tools and practices (without limitation and as may be adjusted over time): (i) spam filtering and detection techniques; and (ii) measures to protect the security and integrity of its network, resources, and subscribers. In limited instances, these techniques may affect the throughput rate at which subscribers may send and receive data, the ability of users to establish session connections within the network or result in the delay of certain traffic during times of peak congestion. IWC has put into place equipment standards to provide the least possible exposure to the need to employ such techniques, should a subscriber experience a delay that interfere with their ability to successfully use the service, they should notify IWC to troubleshoot the delay and identify alternate techniques for future occurrences.
Viruses
Users must take appropriate action to prevent their systems from becoming infected with and/or distributing computer viruses such as but not limited to worms, “Trojan horses”, denial of service attacks, and bots. IWC, at their sole discretion, will take appropriate action against Users infected with computer viruses or worms to prevent further spread
No Waiver
The failure by IWC or its affiliates to enforce any provision of this Policy at any given point in time shall not be construed as a waiver of any right to do so at any future time thereafter.
Enforcement
IWC reserves the right to investigate violations of this AUP, including the gathering of information from the Subscriber or other Users involved and the complaining party, if any, and the examination of material on IWC’s servers and network. IWC prefers to advise Users of AUP violations and any necessary corrective action but, if in its sole discretion, IWC determines that a User has violated the AUP, IWC will take any responsive action that is deemed appropriate without prior notification. Such action includes but is not limited to: temporary suspension of service, reduction of service resources, and termination of service. IWC is not liable for any such responsive action and these actions are not exclusive. IWC may take any other legal or technical action it deems appropriate.
Revisions to Policy
IWC reserves the right to update or modify this Policy at any time and from time to time with or without prior notice. Continued use of the Service will be deemed acknowledgment and acceptance of this Policy. Notice of modifications to this Policy may be given by posting such changes on IWC’s website at www.intwireless.com, under “Resources”, by email or by conventional mail, and will be effective immediately upon posting or sending. Subscribers should regularly visit IWC’s website and review this Policy to ensure that their activities conform to the most recent version. In the event of a conflict between any subscriber agreement and this Policy, the terms of this Policy will govern. Questions regarding this Policy, or Complaints of violations of it, should be directed to info@intwireless.com.