What is this document?
This document contains your Terms of Service (TOS). It is an agreement between you and Interconnect Wireless explaining the rights and responsibilities of Interconnect Wireless and you as an Interconnect Wireless customer.
By ordering a service from Interconnect Wireless Internet, or by using equipment provided by Interconnect Wireless Internet, you accept the terms and conditions contained in this agreement and agree to comply with its requirements. Interconnect Wireless is also bound by this agreement, although Interconnect Wireless has the right to update the terms of service and other policies with conditions.
We have done our best to make this document and other Interconnect Wireless policies understandable.
Scope of this Agreement
User: This also refers to a person, company, or legal entity who subscribes to a service provided by Interconnect Wireless Internet, but also includes someone who also uses the same service.
Service: Any service provided by Interconnect Wireless Internet
Equipment: Means any hardware or device provided by Interconnect Wireless for us by a customer.
Interconnect Wireless Internet, we, us: Interconnect Wireless Internet, 38 North Main Street
New Berlin, NY 13411.
Payment may also be made by check. Checks may be made out to Interconnect Wireless and sent to 38 North Main Street, New Berlin, NY 13411
If your account becomes overdue, you will receive a notice by e-mail. At this time, Interconnect Wireless may take steps to reduce the service supplied or temporarily suspend the service and apply any applicable disconnection and/or reconnection fee. If your account remains overdue for more than 30 days, Interconnect Wireless may apply a late fee per month to the account. A service charge of up to $20 will be assessed for each check that is returned to Interconnect Wireless for insufficient funds. You will get your statement by e-mail supplied when you began service.
What happens if I break this agreement?
If you default or break this agreement, Interconnect Wireless may temporarily suspend or permanently close some or all of your services. Interconnect Wireless alone makes this decision. Suspending or closing your service does not limit Interconnect Wireless remedies or incur any liability to you (that is you don’t have to be credited downtime as a result of your defaulting). “Default” means failure on your part to comply with this agreement. This includes getting behind on your payments and breaking the provisions of this agreement or associated policies but is not limited to these situations. If you use your own equipment with the service provided by Interconnect Wireless in violation of any of the provisions of this agreement, Interconnect Wireless will notify you and take such action as is necessary for the protection of the service for users by its other customers. This may include disconnecting your service. Interconnect Wireless reserves the right to charge a disconnect and/or reconnect fee for any discontinued service.
Force Majeure (Disasters, Etc)
If a Force Majeure condition occurs, the party injured by the other party’s inability to perform has two options (detailed below). The injured party has 30 days to choose which one. If the injured party does not inform the other within 30 days of being notified of a force majeure situation, the second option goes into effect.
Option One: The injured party may terminate the agreement if such force majeure condition results in a delay or failure to perform which continues for more than 30 calendar days.
Option Two: The injured party may suspend the service for the duration of the delaying cause and buy a similar service. After the emergency is over, this agreement and service will continue.
Interconnect Wireless Corp Responsibilities
Paying for your Interconnect Wireless service
The price you will pay Interconnect Wireless is the monthly rate. Other fees and charges such as equipment leases and applicable taxes as established from time to time by Interconnect Wireless Internet. Interconnect Wireless reserves the right to modify the rates, fees, and charges at any time. You have the right to be notified of price changes at least 30 days before the new rate takes effect. You acknowledge that you may incur additional charges while using the service. If you make purchases over the Internet, those transactions are between you and the seller and have nothing to do with your relationship with Interconnect Wireless Internet.
Closing your Account
Events that don’t qualify for credit
Upon termination of this Agreement or your account
You will pay Interconnect Wireless in full for your use of the equipment and the service up to the effective date of termination of this agreement or the date on which the service and equipment have been disconnected and returned to Interconnect Wireless Internet, whichever is later. You will not receive a refund if you terminate service part-way through a month. You will allow Interconnect Wireless employees or contractors to access your premises to remove the equipment. This may mean coming into your house and climbing on your roof. We agree to arrange a time that is convenient for you and an Interconnect Wireless technician.
Credit for Down Time
Credit for closed accounts
Limitation of Liability
INTERCONNECT WIRELESS CORP LIABILITY REGARDING YOUR USE OF SERVICES OR EQUIPMENT, OR THE FAILURE OF OR INABILITY TO USE THE SERVICES OR EQUIPMENT, IS LIMITED TO THE CHARGES YOU INCUR FOR SERVICES DURING THE AFFECTED PERIOD. THIS MEANS WE ARE NOT LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES (SUCH AS LOST PROFITS OR LOST BUSINESS OPPORTUNITIES), PUNITIVE OR EXEMPLARY DAMAGES, OR ATTORNEY’S FEES.
You agree that Interconnect Wireless will not be liable or responsible for any third-party claims or damages that arise from your use of another person’s use of services or internet access. Further, you agree to indemnify and reimburse us for all costs and expenses related to the defence of any such claims, including attorney’s fees. This provision will continue to apply after the Agreement ends.